How To Improve Business
Communication For Greater Success
by John Khu
In the age to steaming gadgets that govern your
business it gets necessary to use the right way to
communicate in business, that is, proper business
communication. Today we send fewer letters than we used
to do earlier but the speed and low cost of email has
pushed the letter to extinction.
A primary role of emails, memos, letters, reports and
proposals is to maintain good, relevant and timely
follow of information within an organization and with
its external publics. It plays a key role in business
communication.
Any business writer can write emails, memos, letters
and letters that communicate clearly and have impact.
But that is not the actual business communication that
prevails in the business world. Business people do not
pay heed to the ethics of business communication. They
write emails as thoughts occur to them and send emails
without revising the words into coherent messages. As a
result, business writing has come to excuse writing that
is fragmented, incomplete, and full of careless language
errors.
Here are certain tips to improve business
communication:
1.Plan and organize: One should have clear objectives
while writing an email or a business letter. It should
include everything that you are intended to write to
give information to the reader in order to attain your
objectives of proper and clear business communication.
2.Build the business communication infrastructure: In
business communication through emails, letters and memos
write thanks, commendation and genuine statements of
good that will build teams and partnership with clients.
Use the tone and level of formality that fits the
objectives and the reader, and convey your thoughts
straight and firmly.
3.Prepare the reader for proper business
communication: Write the email or letter subject lines
using words that alert the reader to contents, required
action or critical information in the email. In the
introduction explain everything readers need to know to
understand fully why they are receiving the document.
Describe all actions the reader is expected to perform,
actions you will perform and any critical information
that reader is expected to know. Summarize conclusions
at the beginning. Write clear statements of contents at
the end o introduction so that readers know what to
expect and prepare them for reading, which will
transform it from just communication to business
communication.
Not only emails and letters but meetings also play a
vital role in business communication. In any
organization, meetings are a vital part of the
organization of work and the flow of information. They
act as a mechanism for gathering together resources from
many sources and pooling then towards a common
objective. They are disliked and mocked because they are
usually futile, boring, time-wasting, dull, and
inconvenient with nothing for most people to do except
doodle while some opinionated has-been extols the
virtues of his/her last great (misunderstood) idea.
Your challenge is to break this mould and to make
your meetings effective. As with every other managed
activity, meetings should be planned beforehand,
monitored during for effectiveness, and reviewed
afterwards for improving their management. A meeting is
the ultimate form of business communication. One can
organize the information and structure of the meeting to
support the effective communication of the participants.
Thus proper business communication whether through
writing or verbal ie through meetings can do wonders to
the business. All that is needed is a skillfull,
flawless and effective way of business
communication.
About the Author
John Khu is an experience entrepreneur and internet
marketer. He specializes in communication development
and personal happiness.
http://www.communicationessence.com/